Realizing the Possibilities,
with the
Right Resources

Boutique Service Excellence with a Human Touch

When businesses like yours have an opportunity to grow, the demands of scaling service excellence can derail your momentum. Our skilled workforce and service excellence processes are a winning combination, dedicated to advancing your brand. Whether you’re a large, enterprise business, small- to medium-sized private business, or a start-up, we’re the right choice. We have highly customized service delivery with proactive performance that sets you apart from the competition.

Our Services

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Customer Engagement

Our customer service excellence is demonstrated in how we engage with customers, members, providers and subscribers. Our meaningful customer experience leverages a proactive focus on professional first call resolution.

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Back-Office

We provide professional support in financial services, bookkeeping, accounts payable, expense reporting, revenue cycle management, and research.

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Sales

Increase market share with winning inbound and outbound calls/texts/chat sales teams, to deliver impressive conversion rates in both product and open enrollment sales.

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Technology and Design

Future proof your business with staff augmentation and project management. Our app development, dev ops, and digital solutions deliver improved experience and cost savings.

Industries

Our global talent, tech enablement, and process ingenuity span a number of industries, including:
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Healthcare

Our expertise includes front-office contact support for members and providers, with back-office support and remote patient monitoring. We drive outcomes excellence with our end-to-end capabilities.

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Financial

We optimize operations for financial services organizations pressed by today’s labor and fiscal challenges.

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Technology

With our own in-house engineers, designers, and developers, we know how to provide the end-to-end support to enable our technology customers to focus on their core business.

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Hospitality

In today's hyperconnected world, we help you provide in-demand stellar service to your customers.

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Education

Our team comprises the resources and expertise to enable the mission focus required of our clients in the education field.

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Real Estate

We help our real estate clients turn fiscal and service challenges into opportunities.

Meet Your
New Team Members

We’ve taken care of the daunting task of cultivating a pool of valuable, high-demand professionals. That includes the search, interview, set-up, ramp-up, ongoing motivation and retention. Our Remote Reps team comprises:

Right-shoring

Our multilingual, experienced, and articulate professionals are strategically located in quiet, tech-enabled home offices, or at one of our select brick-and-mortar sites, spanning 20+ countries, for significant cost advantages for our clients.

Right-skilling

Remote Reps team members bring critical skillsets and the engaged, empathetic, and customer-centric problem-solving focus we are known for at Remote Reps.

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Remote Reps,
by the
Numbers

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30% +

Account Growth

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98%

Quality Score

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90% +

Client Retention Rate

Testimonials

Let's Build Something
Great Together.
Schedule a call to discuss how we can support you.